Terms & Conditions

Terms & Conditions of STB Digital Marketing Agency

Welcome to STB Digital Marketing Agency (Scratch to Brand). These Terms and Conditions outline the rules and regulations for using our website and services. By accessing our website or hiring our digital marketing services, you accept and agree to comply with these terms. If you do not agree, please refrain from using our site and services.

1. Who We Are

STB Digital Marketing Agency is a full-service agency offering SEO, social media marketing, PPC campaigns, content strategy, branding, email marketing, and web design. We specialize in growing your business from scratch to a recognizable brand.

2. Use of the Website

By using our website, you agree to the following:

  • You are at least 18 years old or using the site under parental supervision.
  • You will not use the site for any illegal or unauthorized purpose.
  • You will not attempt to harm, hack, or interfere with the operation of the website.

We reserve the right to deny or terminate access to users who violate our terms.

3. Services and Deliverables

When you engage with STB Digital Marketing Agency, you agree to the scope of services as outlined in our proposal, agreement, or invoice. These may include:

  • SEO and SEM Campaigns
  • Social Media Strategy and Management

  • Google Ads / Facebook Ads (PPC)

  • Website Development & Branding

  • Email Marketing Automation
  • Content Creation and Copywriting

All services are customized and billed according to the agreed package or project terms.

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate information necessary to execute your marketing campaigns.
  • Approve designs, content, or ads in a timely manner.

  • Make payments on time as per our invoicing terms.

  • Avoid uploading any copyrighted, illegal, or offensive material.

Delays or non-cooperation may impact project timelines and outcomes.

5. Payment Terms

  • All fees are payable in advance unless otherwise agreed.
  • Late payments may incur additional charges or result in service suspension.

  • No refunds will be issued once work has commenced or deliverables have been shared, unless agreed in writing.

6. Intellectual Property

All content, designs, strategies, code, and digital assets created by STB Digital Marketing Agency remain our property until full payment is received. Once paid, rights may be transferred to the client as per agreement.

Clients are not allowed to reuse, sell, or redistribute deliverables without written permission unless rights are explicitly granted.

7. Limitation of Liability

STB Digital Marketing Agency will not be held responsible for:

  • Any direct or indirect damages arising from the use or misuse of our services.
  • Approve designs, content, or ads in a timely manner.

  • Fluctuations in website traffic, rankings, ad performance, or social media engagement due to algorithm changes or external factors.

We provide services on a best-effort basis but do not guarantee specific results unless contractually stated.

8. Confidentiality

We respect your business data and maintain full confidentiality regarding your brand, marketing strategies, and customer information. Similarly, you agree not to disclose our proprietary strategies or internal processes.

9. Revisions and Turnaround Times

Our service packages may include a limited number of revisions. Excessive revisions outside the agreed scope may incur extra charges.

Turnaround times depend on project scope and timely client feedback. Delays from the client’s side may affect delivery schedules.